Frequently Asked Questions

Where is Otis Self Storage located?

Formerly known as Crandall's Self Storage, Otis Self Storage is located at
1735 E Otis Rd Otis, MA 01029
What are the office hours?
Call Center Available
Monday - Friday
9 AM to 7 PM
Saturday & Sunday
9 AM to 2 PM
What are the access hours?
Access your unit 24/7.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.